The error occurs mainly on Dell Latitude (5320 and 5520) laptops, Dell Inspiron 5680 and Alienware Aurora R8 desktop computers (Alienware is a sub-brand of Dell). These are also the device lines that have just been updated to the BIOS, with versions with corresponding numbers 1.14.3 (Latitude), 2.8.0 (Inspiron) and 1.0.18 (Aurora R8).
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A series of Dell machines encountered boot errors after updating BIOS screenshot GAME DEPUTY |
According to the description from the user’s feedback, after updating the BIOS to the new version, they cannot boot the computer anymore. Most users get a blue screen error (BSOD) after which the computer will restart on its own, some users complain that their computer goes into a boot loop or the screen just stops at work. startup segment.
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Confirming this fatal error, Dell quickly removed all the aforementioned BIOS updates. For users who have upgraded, the only way to resolve this issue is to reinstall BIOS version 1.13.0 – which can be found and downloaded from Dell’s homepage, and then perform the following steps:
- Flip the bottom of the computer
- Unplug the charger and remove the battery
- Turn back to the key, press and hold the power button for 15 seconds
- Insert the battery and plug the charger back in
- Press the power button to start the computer
At Dell’s discussion forum, many users said that they have successfully solved using the above steps. This guide comment has been labeled a “Community Accepted Solution” by Dell.
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