Multiple reported instances of network issues with the Nintendo Switch have occurred. Whether the Switch isn’t connecting to Wi-Fi, you’re still seeing error codes, or you’re experiencing disconnection issues when trying to play a Switch game online, these issues can be frustrating.
There are several steps to troubleshoot your Nintendo Switch internet when it cannot connect to the internet.
1. Restart Nintendo Switch
Like most electronic devices, restarting the Switch is an important first troubleshooting step to resolve any issues. Pressing the physical power button on the Switch or using the Sleep Mode icon on the home screen will not turn off the device completely, but just put it into sleep mode. Therefore, it is more likely that you have not restarted your system for a long time.
To turn off the Switch completely, press and hold the Power button at the top left of the device for a few seconds. On the menu that appears, select Power Options, and then select Restart. After a few seconds, the system will reboot. Then check if you are connected to the internet or not.
Restart the Switch to restore network connection
2. Restart the network device
After restarting the Switch, the next basic step is to restart the modem and router. Turn off both devices for at least 1 minute. Then turn on both devices and check the signal lights are enough, try connecting the Switch to Wi-Fi again.
3. Check Airplane Mode
When you put your Nintendo Switch in Airplane Mode, it turns off all wireless communication. While this saves you battery life, it will also prevent you from accessing the network.
When you’re in Airplane mode, you’ll see an airplane icon in the upper-right corner of the home screen. To switch back to normal, go to Settings > Airplane Mode. You can also hold down the Home button to open the Quick Settings panel and easily change it from there.
Airplane Mode is the cause of not being able to connect to the network
4. Check the Switch’s network settings
If your Nintendo Switch still won’t connect to Wi-Fi after the steps above, it’s time to visit your Switch’s internet connection settings so the problem can be identified. To do this, open the Settings menu from the main screen and go to the Internet tab.
There, select Test Connection to run through a quick test and see if everything is working correctly. If you don’t see the message ‘Connection test was successful’, make a note of any error codes that appear, as it may be necessary to look up information about this connection failure online.
Quickly check network connection on Switch
5. Check out Nintendo’s Network Maintenance page
There is a chance that Nintendo’s online services may be experiencing problems. Visit the Network Maintenance Information page for notifications of any ongoing issues, located at www.nintendo.com/consumer/network/en_na/network_status.jsp.
Under Online Service Staus will display the message ‘All servers are operating normally’ if the online services are working normally. At the bottom of the page, the Maintenance Information and Future maintenance schedule sections let you know when online status may be disrupted due to maintenance.
6. Check for Wi-Fi interference
The Nintendo Switch doesn’t have a very powerful Wi-Fi chip, so you may experience connection problems if you’re far away from your router. Monitor the Wi-Fi indicator at the top right of the Switch’s home screen to see how strong your connection is.
If possible, move closer to the router for a more stable connection. You should also reduce interference by trying to move electronic devices and metal objects out of the space between the Switch and your router.
7. Sử dụng Switch Ethernet Adapter
If your Switch won’t connect to Wi-Fi after trying everything, you should consider buying a USB to Ethernet adapter for the device. The officially licensed option is HORI Ethernet for Nintendo Switch, but there are also cheaper third-party options.
Use a USB to Ethernet adapter to replace the wireless connection
These adapters will plug into one of the USB ports on the base of the Switch, allowing you to connect the system to your network using an Ethernet cable. A wired connection will be much more stable than a wireless connection, so you will experience fewer network problems.